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How We Handle Your Information

We collect and protect the data you share when you open an account, deposit via bKash or Nagad, and play our casino games. This policy explains what we gather, how we use it, and the choices you have over your information.

Account registration dataPayment wallet activityDevice and session logsSupport message historyMarketing preference settings
bd 890 How We Handle Your Information

How We Protect Your Information

We encrypt your password, wallet details and session tokens with industry-standard SSL so they cannot be read in transit. Account data sits on servers that require multi-factor authentication for our own staff to access, and we audit login logs every week to catch suspicious activity. We keep your transaction history and support messages for as long as your account remains active, then archive them for regulatory retention periods before permanent deletion.

Encryption in Transit

Every page you visit, every deposit instruction you send, and every game result the server returns travels over an SSL tunnel. That means anyone intercepting the traffic sees only scrambled data, not your wallet PIN or account credentials.

Cookie Use

We drop a session cookie when you log in so you stay authenticated as you move between the lobby, wallet and live tables. We also set analytics cookies to measure page load times and identify where visitors drop off, helping us fix slow screens.

Data Retention

Active account records stay live for the lifetime of your membership. If you close your account, we archive transaction logs and identity documents for six years to meet anti-fraud and payment-reconciliation rules, then delete them permanently.

Your Rights

You can request a copy of the data we hold, ask us to correct mistakes, or tell us to delete your account entirely. Reach out through live chat or email with proof of identity and we will process the request within one week.

Contact Us About Your Data

If you want to review the information we hold, update your details, or ask us to delete your account data, reach out through any of these channels. We respond to data requests within seven business days and walk you through the steps needed to verify your identity before we make changes.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need help with your privacy settings or data request. They will guide you through identity checks and process your request on the spot.
Email Send your data request to our support address from the email you used to register. Include your account username and describe what you need—review, correction or deletion—so we can route it to the right team.
Account Settings Log in and visit the privacy section under account settings to toggle marketing messages on or off, review recent login locations, and see a summary of the data categories we store for your profile.

Privacy Questions

We ask for your mobile number, email address and a password. If you deposit or withdraw, we also record the bKash, Nagad or Rocket wallet number you send funds from so we can verify ownership and process payouts to the same account.

We send your wallet reference to bKash, Nagad or Rocket when you deposit so they can match the transaction to your account. Game studios see only a session token, not your name or payment details. We never sell your data to advertisers or data brokers.

Yes. Contact live chat or email support with your username and we will send you a summary of your account data, transaction history and login records. Verification takes one to two business days, then we deliver the file to your registered email.

Log in and open account settings, then toggle the marketing preference switch to off. You will still receive account security alerts and withdrawal confirmations, but we will stop sending promotional emails and push notifications about new games or offers.

We archive your transaction logs and identity documents for six years to meet payment-reconciliation and legal obligations, then delete them permanently. If you want immediate deletion for non-archived data like device logs or marketing preferences, tell us when you submit the closure request.

No. We place cookies only on bd 890 pages to keep you logged in and measure site performance. We do not run third-party tracking pixels or share your browsing history with advertising networks. Your activity stays within our own domain.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.